(Just Released!) Voice AI Agent for Japan’s BPO Sector – Discover Practical AI Insights in Our “Exclusive” Webinar Series!

About The Author

Xavier Nishida

Xavier is DCC Group’s Global PR Manager, possessing experience across various industries within the B2B sector. He has shared his insights and perspectives through articles aimed at business readers and the DCC Group’s email newsletter.


Hello once again, Xavier Nishida here from DCC Group’s Global PR Manager.
On the behalf of DCC Group, we are excited to share groundbreaking news from our partner, Functional AI Partners, a Singapore-based pioneer in AI-agent development.On October 28th , 2025, Functional AI Partners announced the successful deployment of a multi-language Voice AI Agent for elDesign Inc., a Tokyo-based BPO and call centre operator. This autonomous AI solution, developed in just 1.5 months, handles voice and email communications in Japanese and English, aiming to reduce costs to under US$0.20 per call while addressing Japan’s talent shortages and complex language nuances. Built on cutting-edge platforms like ElevenLabs, n8n, and Twilio, it exemplifies how AI can deliver reliable, scalable support without relying on outdated systems. This launch positions Functional AI Partners as a frontrunner in Singapore’s AI landscape, bridging global tech with local needs. Building on this momentum, we’re inviting you to our “From the AI Agent Development Frontline” webinar series—designed for Singapore and ASEAN business professionals like you who are ready to explore AI’s real-world applications. As you are currently flooded by many AI-related information, you’ll gain frontline insights directly from our development team. Our first session, “AI Realities from the Frontline: Your First Practical Steps,” is tailored for AI newcomers in ASEAN, providing clear guidance to transition from basic tools like ChatGPT to everyday implementation. Backed by our proven track record—including agents for visa consulting (Wei Tan), accounting (Ava Mei), and now BPO (Voice AI)—this 60-minute interactive webinar covers:

  1. Assess Your AI Readiness
  2. Live Demo: See AI Agents in Action
  3. Early Lessons from My AI Journey
  4. What Should We Learn Now?
  5. Ideas to Integrate AI into Your Work
  6. Q&A Sessions

Ideal for business professionals in finance, manufacturing, or consulting curious about AI Agents but unsure where to start, or those who’ve tried basic tools and seek hype-free next steps.

Upcoming sessions in the later series focus on role-specific applications (HR, Accounting, Sales, Management), offering targeted insights to maximize your workflows.

Secure your spot today and join us in exploring AI’s potential—spots fill quickly!


Register Now

About The Author

Xavier Nishida

Xavier is DCC Group’s Global PR Manager, possessing experience across various industries within the B2B sector. He has shared his insights and perspectives through articles aimed at business readers and the DCC Group’s email newsletter.